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Privacy Policy – Backyard Miami Beach

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Effective Date: 9-15-25

Backyard Miami Beach (“we,” “our,” or “us”) is committed to protecting the privacy of our guests and visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online, by phone, or via SMS/MMS messaging.

1. Information We Collect

We may collect the following types of information:

●      Personal Information: Name, email address, phone number, and payment details when you make a reservation or booking.
 

  • Communications Data: SMS/MMS messages, emails, or phone calls related to reservations, inquiries, and customer support.
     

●      Technical Information: IP address, browser type, and device information when you visit our website.
 

2. How We Use Your Information

We use the information we collect for the following purposes:

●      To process bookings, reservations, and payments.
 

  • To communicate with you regarding reservations, inquiries, and other service-related communications.
     

  • To send important updates about your booking, such as confirmations, cancellations, or modifications.
     

●      To improve our services, website, and customer experience.
 

3. SMS Terms & Conditions

By opting in to receive SMS/MMS messages from Backyard Miami Beach, you agree to the following:

●      We may send you conversational messages related to bookings, room reservations, and inquiries.
 

  • Message frequency may vary depending on your interactions with us.
     

  • Standard message and data rates may apply based on your mobile carrier.
     

  • You may opt out at any time by replying STOP to our messages.

●      For help, reply HELP or contact us at (305)340-2880.
 

Disclosure:
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Protect Your Information

We implement appropriate security measures to safeguard your personal information against unauthorized access, disclosure, or misuse.

5. Sharing of Information

We may share your information only in the following cases:

●      With trusted service providers who assist in operating our business (e.g., payment processors, booking platforms).
 

●      When required by law or to protect our legal rights.
 

We do not sell or rent your personal information to third parties.

 

6. Your Privacy Rights

Depending on your location, you may have the right to:

●      Access the information we hold about you.
 

  • Request corrections to your personal data.
     

●      Request deletion of your data, subject to legal and contractual obligations.
 

7. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Backyard Miami Beach

(305)340-2880

1741 Collins Ave, Miami Beach, FL 33139, USA

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